CSD Sealing Systems CSD Sealing Systems
Privacy Policy

Privacy Policy

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Privacy Policy

Effective Date: 28 April 2026

1. Who We Are

CSD Sealing Systems (“we”, “our”, or “us”) provides specialist cable and pipe penetration sealing solutions, including fire safety, watertight integrity and flood protection solutions for critical infrastructure and demanding environments.

Our website address is: https://csdsealingsystems.co.uk/

We are committed to protecting your privacy and handling your personal data in an open and transparent manner.

2. What Data We Collect and Why

We only collect personal data that is necessary to provide our services or respond to enquiries.

Contact Form

When you use the contact form on our website, we collect:

  • Your name
  • Your email address
  • Your message

This information is used solely to respond to your enquiry or follow-up communication.

3. Legal Basis for Processing Your Data

Under UK GDPR, we rely on the following lawful bases:

  • Consent – When you voluntarily submit your details via our contact form.
  • Legitimate Interests – To communicate with customers, potential customers, suppliers and other contacts, and to manage enquiries relating to our products, services or projects.

4. How We Use Your Information

We use the information you provide to:

  • Respond to your enquiry
  • Provide any requested product, service or technical information
  • Maintain ongoing communication related to your enquiry, project or service request
  • Support customer service, technical support and product-specific queries

We do not use your personal data for marketing purposes unless you have explicitly opted in.

5. How We Store Your Information

Your data is stored:

  • Securely within our WordPress website database and/or email systems
  • Only for as long as necessary to fulfil the purpose of your enquiry

We typically retain enquiry form data for up to 12 months, unless a longer period is required for ongoing projects, customer support, technical enquiries, legal obligations or legitimate business requirements. Data is regularly reviewed and securely deleted when no longer needed.

6. Sharing Your Information

We do not share your personal data with third parties for marketing.

Your data may be processed by trusted service providers, such as website hosting providers, email providers, IT support providers or other systems used to operate our website and respond to enquiries. These providers are required to handle personal data securely and in accordance with applicable data protection obligations.

For enquiries from outside the UK or Ireland, we may pass your enquiry to the head offices of Beele Engineering in the Netherlands, who may arrange for your local agent to contact you to discuss your enquiry and CSD products.

7. Analytics

We use Google Analytics to better understand how visitors interact with our website. This may include collecting data such as:

  • Your IP address, anonymised where possible
  • Device and browser type
  • Pages visited and time spent on each page
  • Referral sources, such as search engines or links from other websites

This data helps us improve the user experience and website performance. Google Analytics will only run if you have given consent via our cookie banner.

For more information, please see:

8. Cookies

Our website uses cookies to enhance your experience and support website functionality. These may include:

  • Essential cookies, such as cookies used to remember your cookie settings
  • Analytics cookies, such as Google Analytics cookies

We use a cookie consent management tool to allow you to control which cookies are used. Non-essential cookies are not set without your consent.

You can manage or withdraw your consent at any time using the cookie banner or settings icon.

For more details, please refer to our Cookie Policy.

9. Your Rights

Under the UK GDPR, you have the following rights:

  • To access the personal data we hold about you
  • To request correction or deletion of your data
  • To restrict or object to our processing of your data
  • To lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at: enquiries@csdsealingsystems.co.uk

10. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the content or privacy practices of these websites. We recommend reviewing their privacy notices before submitting any personal data.

11. Changes to This Policy

We may update this privacy policy from time to time. The latest version will always be available on this page and marked with the effective date above.

12. Contact Us

If you have any questions or concerns about this policy or your personal data, please contact us:

Email: enquiries@csdsealingsystems.co.uk
Website: https://csdsealingsystems.co.uk/
Telephone: +44 (0)1670 739970
Postal Address:
CSD Sealing Systems
Unit 6, Easter Park
Nelson Park West
Cramlington
NE23 1WQ